IBM IBM Internship - Support Center Representative in BUCHAREST, Romania
We are looking for a Support Center Representative that can support our project team in developing and executing software test plans in order to identify software problems and their causes. In this role, your contributions and leadership will be vital to providing a high quality user experience to our customers.Key Responsibilities* Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source* Training regarding IBM as a corporation and IBM Romania - departments & activities;Soft skills training for certain abilities - communication, team work, planning& organizing, presentation skills* Common session regarding hardware, software and services and workshops depending on the professional interest of the interns* Project tasks in frame of a development project on which interns will need to work together and share information and knowledge with the team members.Depending on the demonstrated level of performance, after 3 months of internship all the suitable candidates will be offered the option of a full time position in IBM.
The Junior Support Center Representative role calls for a positive and proactive approach, a clear mind and the ability to work to very high standards and challenging timescales. You should also have a passion for the business and pay great attention to detail.In addition, the following will be essential:* Bachelor's or Master's degree in Computer Science, Information Systems or other related discipline* English language skills: Fluent* SQL: Basic – Intermediate level* OS Skills : Basic - Intermediate level* Analytical thinking* Attention to detail* Customer focus* Excellent verbal and written expression* Strong time management skills.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.