SAP SAP Cloud Platform HOT-Line Support Intern (12-months contract) Job in Ekaterinburg, Russia

Requisition ID: 156424

Work Area: Education and Training

Expected Travel: 0 - 10%

Career Status: Student

Employment Type: Limited Full Time

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

SAP Labs is looking for SAP Cloud Platform HOT-Line Support Intern (12-months contract)

POSITION SUMMARY

The SAP Cloud Platform hot-line specialist possesses advanced knowledge of SAP Cloud Platform and participates in support process as a technology expert. A Technical Specialist interacts with prospective customers, partners, SAP community members through digital channels and direct conversations for solving any technical problems and teach SCP community.

This is a 12-months internship contract for full-time.

EXPECTATIONS AND TASKS

  • Hot-line support and support customers in technical questions concerning SCP

  • Finding right solutions and involve second-line support for solving issues

  • Support in development and conducting of SAP Cloud Platform trainings

EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES

  • Experience in development on one of the following languages Java, Node.js, Python, Ruby

  • Understanding of front-end development (e.g. HTML5, JavaScript, SAPUI5, React, AngularJS)

  • Solid knowledge of traditional algorithms

  • Understanding of relational and non-relational databases working principals

  • Working experience with one of the database management systems SAP HANA, PostgreSQL, MongoDB

  • Experience in web-services development (REST, SOAP, OData)

  • Degree in Information Technology/Computer Science/Management or University Students close to closure

  • Fast learner with IT affinity

  • Willingness to help and support

  • Upper-intermediate level of English (spoken and written) is required

  • MS Office (Excel, PowerPoint, Word, Outlook)

SAP'S DIVERSITY COMMITMENT

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com , APJ: Careers.APJ@sap.com , EMEA: Careers@sap.com ). Requests for reasonable accommodation will be considered on a case-by-case basis.

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