Numotion Computer Support Specialist Intern in Hazelwood, Missouri
Computer Support Specialist Intern
Numotion aims to be the most responsive and innovative company to do business with. With more than 2,000 employees and over 140 locations nationwide Numotion is the premier mobility and rehab equipment supplier, and remains committed to a strong local focus. We are seeking an organized, motivated individual to assist our team.
SUMMARY OF RESPONSIBILITY:
This role requires initiative and the ability to work in a fast-paced, diverse, and dynamic environment. The Computer Support Specialist will provide support for internal customers' incidents and requests, open help desk tickets, correspond effectively, and fulfill customer needs in order to ensure customer satisfaction.
Provide first- line interaction with end users to ensure timely resolution of end user issues with assistance or guidance when necessary.
Full-fill end user requests by configuring and deploying various pieces of equipment as requested.
Create and manage end user company accounts, such as email, active directory accounts, and other accounts.
QUALIFICATIONS AND COMPETENCIES:
High School diploma/GED required; Associates degree in a related field preferred.
Minimum one year of experience in a Helpdesk or Customer Service role preferred.
Proficiency in Microsoft Windows XP, Windows 7, and Windows 10.
Proficiency in various desktop applications such as Microsoft Office, Adobe, etc.
User administration experience with Microsoft Windows Server platforms, Exchange, Active directory, VOIP systems, networking, etc. preferred
General networking knowledge required.
Ability to provide technical support over the phone and online chat required.
Ability to work in a fast-paced environment and juggle multiple priorities.
Able to think quickly, assess a situation and make a sound decision.
Solid written and verbal communication, listening, organization and priority setting skills.
Listens well and retains instructions; accepts constructive feedback from supervisor.
A track record of being consistent with attendance and prompt arrival at work and meetings.
Ability to perform job with integrity and values consistent with the Numotion Mission.
At Numotion, we are committed to meeting the needs of those we serve, and our employees.
Numotion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or disability status.
Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Hazelwood, Missouri, United States