NBC Universal Sales Support Internship - GolfNow in Orlando, Florida

Job Number 35694BR

Job Title Sales Support Internship - GolfNow

Business Segment NBC Sports Group

Sub-Business Golf Channel

Posting Category Sales

About Us NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

GolfNow, a division of Golf Channel is the internet’s largest online tee time reservation service, trusted by more than 1.5 million golfers. Using leading-edge technology, GolfNow provides more ways for golfers to stay connected to their favorite golf courses and tee times through the web, e-mail and mobile applications. As a partner to golf courses, GolfNow provides turnkey solutions to their operations (www.golfnowsolutions.com) with the main areas of focus on:

  • Online marketing and distribution of tee times

  • Web hosting, development and customer management solutions

  • Revenue optimization, database expansion and other course products

Career Level Co-op/Intern

Country United States

State/Province Florida

City Orlando

Responsibilities

Job Duties

  • Assist the golfer care team in making outbound support calls, both through email and by phone, to course clients related to the operations and administration of GolfNow

  • Become proficient in software programs such as salesforce and GolfNow Central to create and close cases helping with the needs of the golfer and golf course

  • Assist the Cares Partner support team handling inbound phone calls regarding inventory updates from golf course partners

  • Assist the Cares Partner Support team in email marketing for golf course partners

  • Assist Cares Support manager with weekly reporting and special projects

  • Assist Cares Support manager with employment branding at local universities to attract top talent

Qualifications/Requirements

Basic Qualifications

  • Must be enrolled in a degree seeking college program with a background of management or business

  • Must have a GPA greater than or equal to 3.0

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job#:35694BR)

  • Must be willing to work in Orlando, Florida

Desired Characteristics

Desired Qualifications

  • Strong organization and communication skills

  • Intermediate to advanced knowledge of MS Office(Word, Excel, PowerPoint)

  • Ability to execute a number of parallel tasks and work with cross-functional teams on a day-to-day basis required

  • Strong written and verbal communication skills

  • Effective project management skills a strong plus

  • Golf Knowledge a plus

We are an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation. Clickto view the NBCUniversal Candidate Privacy Statement.