CB&S Bank Support Operations Intern in Russellville, Alabama

This job was posted by https://joblink.alabama.gov : For more information, please see: https://joblink.alabama.gov/ada/r/jobs/2236002 GENERAL FUNCTION OF SUPPORT OPERATIONS INTERN:

Provides assistance and quality customer service to retail employees and other bank employees. Completes daily tasks as assigned.


Entry level into this area is concerned with acquiring the knowledge and skills to efficiently and accurately perform the duties of each area in the support departments.

Follows established procedures and management policies to provide good system control and backup files to safeguard financial information.

Maintains sufficient records for good audit trail of all transactions handled by the department.

Meets reporting deadlines as directed.

Performs job functions in a variety of functional areas, including but not limited to:

Edits, corrects, and processes transactions to customer accounts - processes research and adjustments

Captures, indexes and manages customer documentation in centralized system- processes outgoing mail

Verifies and balances bank accounts, monitors and clears exceptions, processes for bank debit and credit card program, processes escrow payouts

Balances all teller related activities- processes incoming mail- processes returned mail- processes credit verifications

Monitors and maintains ACH origination for bank customers

Loads and verifies data into the core system for deposits and loan

Monitors and reports account activity as required by regulations, processes card disputes

Resolves posting exceptions and processes returns

Updates transactions to customer accounts, processes customer statements and notices


Maintains accurate department records.

Assists in research on an as needed basis.

Knowledgeable of bank trancodes, account types, and class code and their usage for all applications.

Knowledgeable of all bank products and services.

Performs any other duties needed in the maintenance of the department or any other department as directed by management.

Assists other departments as needed.


High school graduate or equivalent.

One year of operational experience, customer service experience or equivalent.

Must be able to set priorities and demonstrate excellent organizational skills.

Good communication skills, both verbal and written.

Ability to interact well with all bank personnel.

Ability to perform repetitive tasks and to operate well within time restraints.

Demonstrated ability in working with computers.

Must be able to follow specific instructions.

Must have good motor skills, continuous movement of hands.

Ability to perform repetitive tasks.

Ability to sit for extended periods of time.

Demonstrates proficiency and commitment to excellence in performance of duties.

Knowledgeable of regulations governing transactions in relation to deposit and loan accounts

Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.