Delphi Corporation IT Intern in Troy, Michigan

Title IT Intern EOE Statement Delphi is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.DescriptionInformation Technology Operations InternScope: The IT Summer Operations Intern will support activities within the Operations Department and get exposure to various key IT activities.Example Operations Job Duties•Support IT Incident Management - when "something is broken," work with suppliers to resolve IT incidents and close tickets in a timely manner, process escalations, provide status updates and monitor progress.•Support IT Problem Management - work with suppliers to expedite the resolution of Priority 1 and Priority 2 incidents, participate in root cause analysis to ensure mitigation of future risk.•Support IT Change Management - work with business partners to understand their operations, participate in Change Review Board meetings to communicate IT projects / changes and their potential effects to various stakeholders.•Establish and maintain communication with business and IT stakeholders on incidents, status reviews, root cause analysis, approvals, and follow-up actions.•Manage local service requests, including request initiation.•Exploration of business problems and challenges through business partner meetings.•Participate in continuous improvement efforts through constructive feedback and identification of process improvements.•Perform other dutiesrojects as assigned. Position RequirementsBasic Qualifications:•Must be pursuing an undergraduate level degree in Information Technology, Business, Supply Chain Management, Computer Science or related field•A GPA of 3.0 or above•Experience in Microsoft Office (excel, word, ppt.)Preferred Qualifications:•Microsoft Project•Information Technology concentration•Basic business acumen•Strong communication skills•Excellent time management skills•Strong analytical skills (critical thinking)•Work independently / self-directedRSR Educational RequirementsLicense RequirementsReq Number STU-17-00062 Location Delphi Corporate, Troy, MI About the Organization Delphi Automotive PLC (NYSE: DLPH) is a high-technology company that integrates safer, greener and more connected solutions for the automotive sector. Headquartered in Gillingham, U.K., Delphi operates technical centers, manufacturing sites and customer support services in 46 countries.To read more about Delphi, please .This position is currently accepting applications.We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.