New Hanover Regional Medical Center Information Services Intern - HR Internship Program in Wilmington, North Carolina

Information Services Intern - HR Internship Program

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Department

HR Internship Program

Schedule

PRN

Shift

DAY

Hours

10-20 hours a week, Beginning August 7th

Job Details

This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance. All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center. JOB SUMMARY: Interns will be assigned to a specific department in which they will be given the opportunity to learn about healthcare. Interns gain unique insight and experience as they work along side experienced staff in the area that they specialize. In addition to attending regularly scheduled meetings with the department, the intern is responsible for directing a number of special projects. Projects are selected by the department manager/director. The student will benefit by applying what they have learned in the classroom to practical situations, and by having several opportunities to develop professionally. PRIMARY JOB DUTIES: 1. Assisting the department and team with assigned tasks and specific projects, as well as completing tasks in "Student's Measurable Learning Objectives." 2. Training within the department 3. Attends department meetings and other opportunities for learning 4. Will present on a project at the completion of internship 5. Demonstrates standard of performance (ownership, teamwork communication, compassion) that support patient satisfaction and principles of service excellence 6. Performs other duties as assigned. ESSENTIAL JOB SPECIFICATIONS: 1. Education: High School diploma or GED required. Must be enrolled in an undergraduate program and earned enough credit hours to be a junior or senior or masters degree program. 2. Licensure / Certifications: None 3. Experience: None Prerequisite skills, competencies, knowledge Completed course work in any of the following Information Technology areas: Server Operating Systems (Windows, Linux, Aix), Virtual architects using VMware or PowerV, Local Area Networking (LAN), Wide Area Networking (WAN), Wireless technologies, Database technologies (SQL or Oracle), Storage solutions, Programming, IT Security, Web services, Application Management and/or Voice Over Internet Protocol. Learning Goal: Objectives: Increase understanding of the importance of technical reviews prior to decision and implementation -Be involved in the process of a Technical Review with IS team -Work with IS team to setup at least one virtual server -Work with Project Manager to review project plan and Go Live communication Understand benefits of Enterpise storage -Review various storage technologies currently used at NHRMC with Storage Engineer -Work with Engineers to provision storage in a test environment -Review examples of applications that required different levels of storage and backup rotations Increased awareness of the use of wireless technologies in Healthcare -Review of wireless assessment findings with Network Engineer and Architect -Walk through of Campus to review location of wireless access point -Work with Engineers to setup various wireless technologies on the network (e.g. Phones, ipads, Tablets, Biomedical equipment, etc.) Understanding of how system performance monitoring enhances support and provides trends for isolating and identifying issues -Attend Systems Performance training provided by Systems Performance Engineer -Hands-on use of the NHRMC monitoring applications and reporting -Review of monthly reports associated with Service Level Agreements -Work with Systems Performance Engineer to trouble shoot a reported issue using Monitoring tools