SAP SAP Concur iXp- Customer Retention Marketing Intern Job in Bellevue, Washington

Requisition ID: 172119

Work Area: Education and Training

Expected Travel: 0 - 10%

Career Status: Early Talent

Employment Type: Regular Full Time

Career Level: N.A.


As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

SAP Concur imagines the way the world should work, offering cloud-based services that make it simple to manage travel and expenses. By connecting data, applications and people, Concur delivers an effortless experience and total transparency into spending wherever and whenever it happens, so businesses can focus on what matters most.

What is SAP iXp?

SAP’s Internship Experience Project is a paid program that gives university students the space to find purpose in their careers. We believe that through placing passionate people on the right teams, providing leadership and learning opportunities, and working on impactful projects, purpose is born. Piqued your interest?

Three reasons to apply for SAP iXp:

  • No more fetching coffee: Work on in-depth projects, emerging products, and technologies that drive business results.

  • Lifelong learning: Meet with mentors, make new friends, and attend learning sessions from diverse subject matter experts.

  • Gain visibility: With iXp in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

What you’ll do:

Position Title: Customer Retention Marketing Intern

Location: Bellevue, WA

Expected start date to end date: June 11–August 17

  • Develop lifecycle marketing programs across multiple channels and touch-points to maximize customer engagement and lifetime value, retention, brand advocacy and loyalty

  • Continuously track and monitor offer/campaign/creative effectiveness for marketing initiatives including, but not limited to email campaigns, direct response programs and personalization across channels and new channels to drive customer retention

  • Test and analyze all campaign performance, including creatives, segmentation and cadence and optimize based on findings, and deliver relevant reports and present insights to keep the organization abreast of marketing activities; forecast, measure, analyze, refine, improve and report on impact of programs

  • Partner with internal data teams and creative to create new and innovate ways to serve personalized information to customers

  • Recognize and adapt to changes to the marketplace and industry and quickly adjust marketing plans accordingly to assure continued success

  • Manage the assembly, implementation, and deployment of creative

  • Internalize insights and provide retention strategy and optimization recommendations

  • Be aware of, and comply with, all corporate policies

Who you are:

We’re looking for someone who can challenge the status quo and likes to stay curious. You enjoy working on meaningful projects and are energized by lifelong learning.

Position Requirements:

  • Education in marketing and/or communications fields

  • Strong project management skills with the ability to manage multiple projects simultaneously

  • Strong presentation skills to be able to deliver a presentation and influence stakeholders

  • Experience and/or knowledge of CRM ( and marketing automation (Marketo) is a plus

  • Communication and influence (must be energetic and passionate about marketing, our products, our customers and the company)

  • Effective communication skills (written, verbal and presentation)

  • Self-starter who is committed to the job and seeks empowerment and accountability

  • Strong team player

  • Highly motivated individual who thrives in a fast-paced team environment and is readily adaptable to changing market and organizational dynamics

  • Flexibility and willingness to work on a broad variety of tasks

What you can expect from us:

  • A summer packed full of events to ensure Interns understand SAP: Our technologies, our competitive landscape, our culture and our leadership philosophy.

  • Relocation and housing assistance (on a case by case basis)

  • Commuter benefits (Bellevue only)

  • Paid holiday time

  • Well-stocked offices with snacks, sodas and candy


To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (Americas: or , APJ: , EMEA: ). Requests for reasonable accommodation will be considered on a case-by-case basis.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

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