The Walt Disney Company Domain Name Management Intern, Corp- Summer 2018 in Burbank, California

Enterprise Technology is responsible for technology strategy and management, central engineering, architecture, IT and technical operations for The Walt Disney Company (TWDC.) The Enterprise Technology Digital Media Agency helps TWDC segments and business units build, maintain, and operate digital media properties by partnering in all phases of development (strategy through launch and operations). By providing a wide range of consulting services throughout the product lifecycle, we guide business units through the relevant TWDC standards, requirements, and compliance processes, ensuring best practices are followed.

Our services include: business strategy/analysis, project management, requirements development, RFP/vendor selection, SOW/contract best practices, creative/user experience, technology consulting, solution evaluation/selection, hosting evaluation/selection, security best practices, Web analytics, and SEO. Once engaged, we continue working with the customer for the life of the product.

Responsibilities : A Day in the Life...

  • Provide support for domain name management activities across all of our brands; including ABC, ESPN, Marvel, Pixar, and Lucasfilm

  • Help keep project status and reporting activities up to date

  • Assist with research projects related to new products and advertising campaigns

  • Attend meetings with stakeholders across many different business segments, assist with note taking and reporting results

  • Participate in discussion regarding domain name management strategy

  • Review domain name monitoring data, and provide suggestions for followup

  • Provide assistance to domain name points of contact in other business segments regarding fulfilling requests, access to vendor tools, etc.

  • Create and maintain documentation of domain name management policies and procedures

  • Establish and maintain positive relationships with internal and external teams and collaborate with colleagues

Basic Qualifications :

What You Bring...

  • Basic understanding of the domain name industry and the purpose/uses of domain names

  • Understanding of the Domain Name System (DNS), both client and server

  • Interpersonal, analytical, problem solving, and negotiation skills

  • Ability to effectively communicate technical topics

  • Ability to adapt to rapidly shifting priorities in a fast-paced environment

  • Keen eye for details including ability to discern one-character differences in data/reports

  • Ability to organize tasks/priorities and manage time effectively

  • Ability to learn and apply a variety of processes and technical tools to complete tasks

Preferred Qualifications :

  • Experience in a fast-paced enterprise technology environment at a multinational corporation

  • Experience working with 3rd party vendors

  • Project management skills, including a variety of different methodologies

  • Understanding/Experience with the domain name business, including registrars, registries, gTLDs (new and old), and ccTLDs

  • Experience with transferring domain names

  • Understanding of the whois protocol, and how to use it to gather domain name registration data

  • Understanding of HTML, basic web design concepts, and 301/302 redirects

  • Experience using and maintaining open-source and/or bespoke software

  • Familiarity with Service Now, Confluence, Jira, Microsoft Word, Microsoft Excel

  • Understanding/Experience with SSL/TLS certificates, including CSRs, and validations

  • Experience with Unix command line tools, such as grep, diff, and sed

Required Education :

  • Currently enrolled in an accredited college or university and taking at least one class, or be a recent graduate of an accredited college or university within the last six (6) months at time of application, or be currently participating in the Disney College Program, Disney Culinary Program or Disney Professional Internship Program

  • Currently pursuing an undergraduate degree or graduated with a major in computer science, web design, web technology or related.

Company Overview :

When cutting-edge technology meets Disney creativity, there are no limits to what can be developed. Every business within Disney is being transformed by technology as we work to accelerate disruption, solve challenges still to be imagined, and build what has never been built before. With the resources to amaze and the freedom to dream... ANYTHING CAN HAPPEN.

This position is with The Walt Disney Company, an equal opportunity employer.

Additional Information :

  • The approximate dates of this internship are May/June 2018 through August/September 2018

  • Candidate must be available to work full-time hours (approximately 40 hours per week) for the duration of the internship

  • Able to provide own housing and transportation in the Burbank/Glendale area

  • Must not have completed one year of continual employment on a Disney internship or program

  • Must possess unrestricted work authorization

  • Must be at least 18 years of age

Job ID: 531347BR

Location: Burbank,California

Job Posting Company: The Walt Disney Company (Corporate)